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Transforming IT Culture

Practical, proven guidance for transforming the culture of any IT department

As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, Transforming IT Culture shows how neuroscientific and psychological research can be applied in the IT workplace to unleash a vast pool of untapped potential.

  • Written by an expert on IT culture transformation
  • Considers the widespread “cultural blindness” in business today, and how it can be addressed
  • Draws on the author’s repeated success transforming IT divisions across major corporations by applying the human factors
  • Explains why social intelligence, human factors, and collaboration are the source of harmony, shared learning, mutual respect, and value creation

Employees want positive change in business, something to stop the downward spiral we are on, both financially and emotionally. Transforming IT Culture shows how the essential ingredient to any high performing IT department is a culture where employees are valued and managed to their strengths. Using the Information Technology profession as a lens through which we can understand knowledge worker productivity and how to seriously improve it, this important new book reveals why Collaborative Social Systems are essential to every organization.

Table of Contents
Chapter 1. A Shining Light: The Blind Spot Revealed
Chapter 2. Corporate America’s IT Organization: Failure Is All Too Common
Chapter 3. Workers as Machines: A Social Pathology
Chapter 4. The Unseen Art and Emotion of IT: The Acme Inc. Philharmonic Orchestra: Knowledge as Notes, Leaders as Conductors, Programmers as Composers
Chapter 5. Case Study: An Unproductive State of Mind: Toxic Leadership and Its Aftermath
Chapter 6. What Are We Waiting For? Applied Science at Work
Chapter 7. Empathy and Compassion: The Socially Cohesive and Resilient Organization
Chapter 8. Designing a Collaborative Social System: Working Social: How the Right Culture Unlocks Productivity
Chapter 9. The Social Compact: Organizational Citizenship Behavior
Chapter 10. The Servant Leader: Prosocial and Authentic
Chapter 11. Social and Emotional Intelligence: The Organizational Canvas Meets the Social Paintbrush
Chapter 12. Designing an Innovative Culture
Chapter 13. Workforce Planning: Maximizing the Productivity of Your Talent—Today and Tomorrow
Chapter 14. How to Successfully Transform Your Organization: Putting It All Together

Book Details

  • Hardcover: 203 pages
  • Publisher: Wiley (February 2013)
  • Language: English
  • ISBN-10: 1118436539
  • ISBN-13: 978-1118436530
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